Questions Before You Ship?

Find answers about Skybox, courier, freight, brokerage, quotes, updates, and payments. Still stuck? The YLRE team is happy to help.

Skybox

Sign up for your personal YLRE US address, ship purchases from eligible overseas retailers to that address, and YLRE receives, processes, and forwards your package to Trinidad & Tobago.

You can shop from eligible overseas retailers and have packages sent to your YLRE US address. Use your assigned address at checkout.

Courier

Documents, envelopes, and individual packages up to 68 kg per box. It’s best for items that need to move quickly.

DIM weight is calculated as Length × Width × Height in cm ÷ 5000. The billable weight is the greater of the actual weight or the dimensional weight.

Freight

Yes. Air & Ocean Freight handles heavy cargo, pallets, barrels, and containers, with LCL and FCL options for personal and commercial shipments.

Air freight is best for urgent or time-sensitive cargo where speed matters. Ocean freight is best for larger shipments and cost-effective high-volume movement.

LCL (Less than Container Load) is for smaller shipments that share container space. FCL (Full Container Load) is for larger shipments that use a full container.

Brokerage

It covers customs documentation, duties guidance, and support for processing shipments through customs more smoothly.

Commonly a commercial invoice, bill of lading, and packing list. YLRE helps review your documents and guide clearance requirements.

Quotes

Origin and destination, weight and dimensions, number of pieces, an item description, and an invoice or product link where available. Send what you know - YLRE will guide the rest.

Use the Get a Quote page to submit your shipment details. YLRE will review and follow up using your preferred contact method.

Tracking / Updates

Yes. You’ll receive clear status updates across key shipment stages so you know where things stand.

YLRE shares shipment updates as your package moves through the relevant service path, from processing to clearance and delivery.

Payments

Payment details are confirmed with you as part of your quote and shipment guidance. Reach out via the Contact page for specific questions.

Didn’t find your answer?

Reach the YLRE team for support and service questions.